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INTRODUCTION
Quality Tractor Parts Limited is committed to protecting and respecting your privacy. We wish to be transparent regarding how we process your personal information and demonstrate that we are accountable, in accordance with the EU General Data Protection Regulation (EU 2016/679) and the Data Protection Act 2018. It is the intention of this Privacy Statement to explain to you our privacy management practices in relation to the personal information that we collect and process.
The scope of this Privacy
Statement extends to include all personal information which is collected
through our website www.qtponline.com. In
addition, this Privacy Statement also extends to all personal information that
is collected and processed electronically, including email communication, and
personal information that is collected and processed through software
applications, CCTV systems and all associated technologies. This Privacy
Statement does not relate to personal information which is collected and
processed manually.
In accordance with the EU GDPR
(2016/679) and the Data Protection Act 2018, we are identified as both a Data
Controller, and Data Processor of personal information.
By willingly providing personal
and other information, you consent to the terms and conditions of this Privacy
Statement. Please read this statement carefully, as this document sets out the
basis on how we collect and process the personal information that you provide
to us.
WHO ARE WE?
Quality Tractor Parts Limited, is a wholesaler of replacement parts and accessories for a wide range of modern, classic and vintage tractors. Established in 1981, we supply parts for all makes and models. Throughout our website Original Manufacturers’ names, parts numbers and descriptions are quoted for reference purposes only and are not intended to indicate or suggest that our replacement parts are made by the OEM.
HOW WE COLLECT PERSONAL INFORMATION ABOUT YOU
When you browse our website www.qtponline.com we may ask for personal information, such as
your name, and email address. We may also collect information about you when
you are on the internet such as the website you came from, IP address, domain
types, i.e., co.uk and .com, your browser type, the country where your internet
service is located, the pages of our site that were viewed during your visit
and search terms you used. This
information is used only for our own research and to improve our services to
you. In addition, your IP address will be used to gather local broad
demographic information. To measure the effectiveness of our online presence
on www.qtponline.com we
may use cookies to determine the path users take on the site and to identify
repeat visitors to the website.
Personal information is gathered
when you register on www.qtponline.com either by email, or when you complete and submit any of our online
forms.
The
categories of personal information that we collect, and process include your
name, company name, email address, landline and mobile telephone number, phone
call ID log, and fax number.
HOW WE USE YOUR PERSONAL INFORMATION
We are legally mandated to identify the specific lawful bases that allow
us to collect and process your personal information. In accordance with
EU GDPR legislation, we rely on the following legal bases, Consent,
Contractual Necessity, Legal Obligation, Legitimate Interest, Public Interest.
There may be occasions when it is
necessary to engage with third-party stakeholders and working partners for the
following purposes:
To provide products and services on our behalf
To perform related services or,
To assist us in analysing how our products and services are used.
| PURPOSE | CATEGORY OF DATA | LAWFUL BASIS |
|---|---|---|
| To register you as a client. To register you as an external Stakeholder/Supplier | Name, address, phone no, email address | Contractual Necessity |
| To provide and deliver our products and services to you. | Name, address, phone no, email address | Contractual Necessity, Consent |
| To reply to you emails s and enquiries | Name, address, email addressm | Contractual Necessity, Legitimate Interest |
| To enable you to sign up for an online account | Name, address, phone no, email address | Contractual Necessity, Consent |
| To enable you to make a purchase | Name, email address | Contractual Necessity, Consent |
| To enable us to dispatch orders | Name, email address, postal address, phone no | Contractual Necessity, Consent, Legitimate Interes |
| To enable us to issue invoices | Name, email address, postal address, phone no | Contractual Necessity, Consent, Legitimate Interes |
| To enable us to keep you updates regarding our products and services | Name, email address, phone number | Consent |
| To manage and administer the use of our services & relationship with clients, suppliers, stakeholders. | Name, Address, Email address | Contractual Necessity/Legitimate Interest, Consent |
| For the prevention and detection of crime | Name, (possibly address & email address) | Public Interest, Legal obligation |
SOURCE OF COLLECTION
You provide personal information
when you visit www.qtponline.com. Personal information is also collected when you send an email and when
you
complete and submit any of our online forms.
We use Social Media platforms such
of Facebook, Twitter, and Linked In, where personal information may be
collected through these channels.
COOKIES
Cookies are used on
www.qtponline.com.
Cookies are files with a
small amount of data that is commonly used as an anonymous unique identifier.
These are sent to your browser from the website that you visit and are stored
on your computer’s hard drive. Our website www.qtponline.com uses cookies
which are necessary to enable core functionality, such as security, network
management and accessibility.
Google Analytics is used to
collect information and to improve services offered and provided. You have the option to either accept or
refuse these cookies and know when a cookie is being sent to your computer. If you choose to refuse
cookies, you may not
be able to use some portions of the service.
For full information on the use of Cookies, we would refer you to our
separate Cookie Policy which you
will find on www.qtponline.com.
THIRD PARTY SITES
There may be occasions when www.qtponline.com contain links to other sites. If you click on a third-party link, you will be directed to that site. Please be aware that these third-party sites are not operated by us, we strongly advise that you review the privacy statements of any third-party sites. We do not take any responsibility for the content of privacy statements or practices of any third-party sites or services.
INTERNATIONAL TRANSFERS
We do not actively transfer
personal information beyond European territories and the EEA. However, in the
event of receiving a complaint regarding our products or services it may be
necessary to share personal information with manufacturers, producers,
suppliers beyond European borders and the European Economic Area. In addition,
personal information entered on www.qtponline.com may be transferred to a server in the United States
of America and stored
there.
Please note that outside the
EU and the EEA different standards of data protection might apply. By
completing and submitting any online forms on our website, you acknowledge and
consent that data may be transferred across international borders, including to
countries outside the EU and the EEA.
We will ensure that when personal
information is transferred outside the EU and the EEA that local data
protection standards meet EU GDPR requirements.
SECURITY OF PERSONAL INFORMATION
We are committed to the protection and security of your personal information. A variety of security technologies and procedures are used to protect your personal information from unauthorised use and access, accidental loss, unlawful destruction, alteration, unlawful disclosure. As effective as security practices are, no physical or electronic system is entirely secure. We cannot guarantee the complete security of databases, nor can we guarantee that information that you supply will not be intercepted while being transmitted to over the internet. Strict security controls have been implemented to ensure that your privacy is safeguarded at every level. We will continue to revise policies and procedures and review systems, and we will implement additional security features as new technologies become available. Any transmission of personal information is at your own risk. When we receive your personal information, we use appropriate security measures to prevent your personal information from being compromised in any way. When you contact us to ask about your personal information, we may ask you to identify yourself, this is to help protect your personal information.
RETENTION OF PERSONAL INFORMATION
Personal information is not retained for longer than is considered necessary to enable us to provide our products and services. Independent Statutory legislation, and Regulatory obligations will influence the retention period of various categories of personal information that we collect and further process. Further information regarding the retention of personal information is detailed in our separate EU GDPR Retention Policy, a copy of which is available upon request.
CHILDREN
We do not collect or process
personal information pertaining to children under the age of 16 years. If you are under 16, do not access,
use, or
provide any personal information on www.qtponline.com
or through any of its features. If we learn that we
have collected or received personal information from a child under 16 without
parental consent, we will delete that information.
DO WE SHARE YOUR PERSONAL INFORMATION?
There may be circumstances when
we are legally mandated to share personal information in accordance with
Independent Statutory legislation and regulatory requirements. In addition,
there may be circumstances where it is necessary to share personal information
with our Working Partners and Stakeholders to enable us to provide our products
and services efficiently. We will ensure
that all Data Sharing Agreements and Contracts are implemented before the
sharing of any personal information. Access to personal information to external
Stakeholders and Working Partners will only be afforded when a specific legal
and lawful purpose(s) has been identified. Detailed below is a list of
Stakeholders and Working Partners with whom personal information may be shared to
provide our services to our clients. This list is, however, not exhaustive:
- IT Provider/Support
- Web Hosting Co
- Business Partners/External Stakeholders
- Saas Providers
DATA SUBJECT RIGHTS
In accordance with the EU General
Data Protection Regulation (EU 2016/679) and the Data Protection Act (2018) you
are afforded the following rights in certain circumstances.
Right of Access: You have
the right to obtain confirmation whether personal information is collected and
processed about you and where that is the case, access to the personal data,
including the purposes of processing and the categories of personal data
concerned. The recipients or categories or recipients to whom the personal
information has been or will be disclosed.
You may also submit a written request for a copy of personal information
you believe is processed about you.
Right to Rectification:
You have the right to the rectification of inaccurate personal information
about you without undue delay.
Right to Erasure: You may
request us to delete your personal information however, this is not an absolute right, and any such request
will be considered in accordance with EU GDPR
legislation and local legislation.
Right to Restrict &
Object: You have the right to restrict and object to us collecting and
further processing your personal information.
Right to Data Portability: Upon
receipt of your written request, where possible, a digital copy of your
personal information can be shared with you or another organisation.
HOW TO CONTACT US
Should you wish to
contact us
with regard to how we collect and further process your personal information you
can email us at: dataprotection@qtponline.com.
Correspondence
sent by post should be addressed to, The Data Protection Officer, Quality
Tractor Parts Limited, Unit 5-7 Zone C, Mullingar Business Park, Mullingar, Co
Westmeath, Ireland N91 ND3T
Contact Details for the Data
Commissioners Office are as follows: 21 Fitzwilliam Square, Dublin 2. Telephone No (00 353 578684800).
CHANGES TO THIS PRIVACY STATEMENT
This Privacy Statement will be updated from time to time, particularly to reflect any changes made, regarding how we collect and process your personal information. Details of any changes made will be posted here. By continuing to use www.qtponline.com after any changes are posted, you accept and agree to the privacy statement as modified.
NOVEMBER 2023
